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pwenger
‎05-16-2021

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5 Accepted Solution
30 Helpful Vote
1 Accepted Solution
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Member since ‎01-16-2003
257
Posts
81
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6
Solutions
Certifications
Understanding of Cisco Network Devices
Understanding Design for Cisco Internetworking Solutions
Cisco Certified Specialist - Collaboration Cloud & Edge Implementation
Cisco Certified Specialist - Collaboration Cloud & Edge Implementation
Cisco Certified Specialist - Collaboration Call Control & Mobility Implementation
Cisco Certified Specialist -Implementing Cisco Collaboration Applications
Cisco Certified Specialist - Collaboration Core
Cisco Certified Network Professional Collaboration (CCNP Collaboration)
Cisco Certified Specialist -Implementing Cisco Collaboration Applications
Cisco Certified Specialist - Collaboration Call Control & Mobility Implementation
Cisco Certified Specialist - Collaboration Core
Cisco Certified Design Professional (CCDP)
Cisco Certified Design Professional (CCDP)
Cisco Certified Specialist - Enterprise Design
Cisco Certified Design Associate (CCDA)
Cisco Certified Design Associate (CCDA)
Cisco Certified Specialist - Enterprise Advanced Infrastructure Implementation
Cisco Certified Specialist - Enterprise Core
Cisco Certified Networking Professional -Enterprise
Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching)
Cisco Certified Specialist - Enterprise Advanced Infrastructure Implementation
Cisco Certified Specialist - Enterprise Core
Cisco Certified Networking Professional -Enterprise
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
CCNA
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
CCNA

Re: Jabber photo cache

Created by in Collaboration Applications
01-24-2021
01-24-2021
HiIt is the same issue, as described in this thread: https://community.cisco.com/t5/collaboration-vo...

Jabber photo cache

Created by in Collaboration Applications
01-22-2021
01-22-2021
Does someone know if there are any plans to improve the display of contact photos or is this here ht...

Jabber UDS Directory Attributes over MRA

Created by in Collaboration Applications
10-06-2020
10-06-2020
Hi Over MRA the only directory for Jabber is UDS.What attributes are searchable for Jabber in UDS? A...

Re: UCCX Agent stuck in Reserved State when call gets transfered (direct transfer)

Created by in Contact Center
04-27-2020
04-27-2020
HiMake sure you have the latest ES installed, there are always a lot of bugs fixed and you may hitti...

Webex multidomain requirements

Created by in Webex Administration
04-21-2020
04-21-2020
Hello I'm looking for information and documents (requirements, design and configuration guides) for ...

Re: UCCX 11.6: change state of agent within the script

Created by in Contact Center
01-08-2020
01-08-2020
Hi Marek Thanks!I'm absolutely not familiar with 3rd party gadgets and how to implement them. Do you...

UCCX 11.6: change state of agent within the script

Created by in Contact Center
01-07-2020
01-07-2020
Hello Is there a way to change the state (i.e not ready-afterwork) an agent has set manually within ...

UCCX 11.6.2 Call is assigned during automatic work state

Created by in Contact Center
12-19-2019
12-19-2019
Hi Is it a normal behavior, that a call is assigned to an agent while he is still in the automatic w...

Re: UCCX Agent stuck in Reserved State when call gets transfered (direct transfer)

Created by in Contact Center
12-19-2019
12-19-2019
HiHave you ever found a solution for your problem?I'm facing exactly the same. Is it a bug?RegardsPe...

Re: UCCX 11.5 - Agent not getting call when becomes ready

Created by in Contact Center
10-16-2019
10-16-2019
HiWith the reporting statistic step you can get the value agent not ready.There is a drop down menue...

Re: UCCX 11.5 - Agent not getting call when becomes ready

Created by in Contact Center
10-11-2019
10-11-2019
Hello In the script that is working, are you checking the database if an angent is in ready state du...

Re: Call forwarding not working when phoning internally

Created by in IP Telephony and Phones
10-11-2019
10-11-2019
Hello What happens when you forward the call to an internal extension?You wrote, that the forwarded ...

Re: UCCX OU Change

Created by in Contact Center
10-10-2019
10-10-2019
Hello I'm quite sure, the behavior to change this will be the same as with CUCM. Use the "set web-se...

Re: Help with showing associated hardware device for DN in CUCM 11.5

Created by in Unified Communications Infrastructure
10-09-2019
10-09-2019
Hello Per Go to Device/Phone and then in the upper right corner you will find "Actively Logged in De...

Re: CUCM 10.5.21.16900-19 upgrade to 10.5(2) SU9 or later

Created by in Collaboration Applications
10-09-2019
10-09-2019
Hi Have a look to the install and upgrade guides: https://www.cisco.com/c/en/us/support/unified-comm...
Public Statistics
Date Registered ‎01-16-2003 12:43 AM
Date Last Visited ‎05-16-2021 02:52 PM
Total Messages Posted 257
Total Helpful Votes Received 81
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