Jabber 9.0.4 Call history in Windows user local cache

[Jean-Christophe Majchrzak]

Hello,

Jabber stores call history somewhere into the user local cache (C:\Users\Majchrzak\AppData\Local\Cisco\Unified Communications\Jabber). If you delete it, no more call in history tab.

Drawback :

- In virtual environment, you change of PC every x days, or on a restart, or if your machine is rebuilt periodically. You loose call history.

- If you work on multiple locations or machines, your call history does not follow your profile. For example using sometimes a laptop when travelling you don't have your desk PC call history.

Is there any plan to store these informations in the roaming profile ?

Thanks,

[Muhammad Maqsood Mushtaq]

Hi,

Most customers are sensitive about data being written to the roaming profile. This can increases the size of roaming folders and can affect storage and login/logout times. You can open an enhancement request via Cisco TAC for this.

Thanks,

Maqsood

[Jean-Christophe Majchrzak]

Hello,

I'll do this request.

Maybe a path choice option (local or roaming) in the .msi and/or a time frame limitation of call history could be a solution that fulfils all clients needs.

[Jean-Christophe Majchrzak]

Hi again,

However 1 event in the call history seems to increase log file located in AppData\Local\Cisco\Unified Communications\Jabber\CSF\History  by around 1 kb.

This is not a big amount of data.   1000 call history for 1 Mo

That's true that if you connect with a 56k modem from a lost location, this could be a problem.

Regards,