cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

7745
Views
10
Helpful
9
Replies
Beginner

Jabber: Ability to post images in group chat

I would find it very useful to be able to send images in Jabber group chat. Often we start group chats during conference calls and would like to discuss screenshots as a team to be able to bring this information up in our discussion during the WebEx. These are sidebar conversations, so using webex to share this content is not a viable solution. 

9 REPLIES 9
Engager

Feedback Forum is dedicated

Feedback Forum is dedicated to other topics. See it's description.

This thread will be moved.

Beginner

Hello, Screen capture (images

Hello,

 

Screen capture (images) and File sharing are not supported in Jabber Group chat sessions. This is working as designed and there is no definite roadmap for this feature to be implemented soon in future releases.

 

HTH

 

 

Beginner

It maybe then 'working as

It maybe then 'working as designed' but it is not working as needed by users. I had been seriously considering making Jabber our 'corporate' standard chat vehicle, but without this basic feature that virtually all major chat programs support, cannot do so and will need to use some other vendor's product... which is a shame because a decent chunk of our user base already has Jabber installed for Presence and Soft-phone functionality,

-J

Frequent Contributor

With managed file transfer

With managed file transfer you can transfer files in groups

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_presence/configAdminGuide/11_0_1/CUP0_BK_C36EBE60_00_config-admin-guide-110/CUP0_BK_C36EBE60_00_config-admin-guide-110_chapter_01011.html

And

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/11_5/CJAB_BK_C9858CC7_00_cisco-jabber-features-guide/CJAB_BK_C9858CC7_00_cisco-jabber-features-guide_chapter_01.html#CJAB_TK_E8B2FBDC_00

JH

Beginner

Re: Hello, Screen capture (images

Hello Sir,

 

I'm a user of Jabber and we are using it as communication tool in the company, I'd like to know what you were thinking about how the tool can support the clients when you say "there is no definite roadmap for this feature to be implemented soon in future releases."

I'm not sure if you are the product owner of this tool, do you have any idea how difficult when you want to discribe something on your screen to someone else by words? Do you recommend me to write down hundreds of words instead of sending a screenshot to my colleagues?

I don't know how an application is designed in Cisco, but can you give it a minute to evaluate the value of the suggestion before you say NO?

VIP Collaborator

Re: Hello, Screen capture (images

Hi there

You can used MFT (Manage File Transfer) MFT allows an IM and Presence Service client, such as Cisco Jabber, to transfer files to other users, ad hoc group chat rooms, and persistent chat rooms. The files are stored in a repository on an external file server and the transaction is logged to an external database.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_presence/configAdminGuide/10_5_2/CUP0_BK_CEB3E82E_00_config-admin-guide-imp-1052/CUP0_BK_CEB3E82E_00_config-admin-guide-imp-1052_chapter_010110.html

Supported Software
- IM and Presence Service, Release 10.5(2) or later
- PostgreSQL, versions 8.3.x through 9.1.1
- PostgreSQL, versions 9.2.x, 9.3.x, 9.4.x, 9.5.x and 9.6.x
- Oracle, versions 9i, 10g, or 11g
Note : If an encrypted connection to the external database is required, you must use Oracle 11g.
- External file server, CentOS Linux version 6.5 and 7

You can install the database on either a Linux or a Windows operating system. See the PostgreSQL and Oracle documentation for details on the supported operating systems and platform requirements.
The external database is supported on both virtualized and non-virtualized platforms.
IPv4 and IPv6 are supported as is dual-stack mode.

Hope this helps

Cheers
Rath!

***Please rate helpful posts***
Beginner

Re: Hello, Screen capture (images

Is this for file transfer? I was talking about if Jabber can support image. This is totally different, why cannot I use email to tranfer file but using an IM tool?

VIP Collaborator

Re: Hello, Screen capture (images

Hi there

Yes, sorry I was talking about Managed File Transfer. Are you looking for this I assume

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/10_6/rn/JABW_BK_C6A8A6C3_00_cisco-jabber-for-windows-10_6-release-notes.html



File Transfer enhancements (on-premises deployments only, prerequisite: Cisco Unified Communications Manager 10.5(2) ) - In addition to standard file transfer between peers, you can now transfer files in group chats or persistent chat rooms. You can also use this feature to enable file transfer compliance, where you can manage screen captures and file transfers to restrict who can send and receive files, and keep a history of the file transfer and screen captures for auditing purposes.


Hope this helps
Cheers
Rath!

***Please rate helpful posts***
Highlighted
Beginner

Re: Hello, Screen capture (images

you can put screen captures in a group chat now, I don't know when it became available. In the bottom right of a group chat there is an icon like a square with a scissors. If you click that, it will give you a crosshairs like the windows Snipping Tool to allow you to select a section of the screen and put it in the chat window.

Capture.PNG

CreatePlease to create content
Content for Community-Ad
August's Community Spotlight Awards