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Jabber Client and voice recording

Thomas.Mohrmann
Level 1
Level 1

Hi,

I have to voice record all calls made via a jabber client.

Does the jabber client support voice recording?

Does the jabber client support DMS (Dual Media Streaming)?

Thanks,

Thomas

2 Replies 2

Jonathan Schulenberg
Hall of Fame
Hall of Fame

The CSF client is not currently supported by the BiB Recording feature of CUCM. You could use a PC-side application to capture audio from the speaker output and mic input though.

Please remember to rate helpful responses and identify helpful or correct answers.

Hi , II thought it is possible with , VPN Jabber users , and have the voice recording within the UC-APPS LAN - with BIB and voice gateway-only issue would be use NO VAD enable to GWAY , then , it is possible to do the Voice recording .

 

only issue may be ,voice quality may not be guaranteed , if the user is remote - but within the on-perm and use of Codec g711 helps .

 

Thanks 

 

Sam