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Jabber client is not working in IPAD4

sirajuddeen t p
Level 1
Level 1

Hi,

My manager recently purchased ipad4 and installed jabber client. We entered all the relevant fields like:

Internal VCS, External VCS, movi username and password.

When we try to login, we get error message:

“cannot find server”

At the same time, when we try to login from IPAD3 with the same configuration and usernamer, it works perfect. We checked internet connectivity. Everything seems ok. Emails are working fine.

Please help to resolve the issue.

Thanks Regards,

Siraj

2 Replies 2

Ashish Patel
Cisco Employee
Cisco Employee

Hi

Please Check release notes

http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/iPad/9_x/JABP_BK_J0B0DA17_00_jabber-for-ipad_chapter_00.html#concept_85C3320700604671810228B347741214

Under Requirements for Users and Devices

I am not sure what an IPAD 4 is?

Rgs

ashish



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Dennis Mink
VIP Alumni
VIP Alumni

Can you include a screen shot, I had a similar problem with the IPAD4 until I change the hostname of the TFTP server in CUPS, to an IP address, after that, no problems.

also you should first of all have a look and see if you ca browse to http://

Regards

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