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Jabber Client

john.barnett1
Level 1
Level 1

I would like to get the inbound caller ID from the jabber client on any PC. I want to use it so i can integrate into my own systems. I want to use the phone number to access other data and automatically pop it up on screen in a similar way that jabber does.

4 Replies 4

Manish Gogna
Cisco Employee
Cisco Employee

Hi John,

This is a customized solution that you are planning. You may need the help of Dev team to create such a solution

https://communities.cisco.com/community/developer/collaboration/jabber

https://developer.cisco.com/site/jabber-websdk/overview/

 

HTH

Manish

Hi Manish

How can i go about getting help with developing this solution. All i need really is to extract the inbound caller id or phone number from jabber client or the CUCM. I am a little stuck any help would be greatfully received.

Hi John,

not very sure on the requirement you have. You could check if directory look up rule can help you:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/8_5_1/ccmcfg/bccm-851-cm/b03dirlk.html

Regards

I am sorry to repeat myself but is there a way to obtain the phone number from an inbound call from my voip system (the one displayed on my jabber client). I am usually a desktop systems developer so I have no experience working with voip phones.