Jabber for iphone on CUCM 8.6.2

[ulambaday]

We have jabber for Iphone configured on CUCM 8.6.2, Everything is working fine except voicemail (CUC 9.1.2)

It shows status " Not signed", but when you try to enter credentials manually, it doesn't allow to enter Voicemail server. It is greyed out.

Searched community and couldn't find much info regarding this issue.

Any help is much appreciated.

Thanks!

[Manish Gogna]

Hi,

Have you configured Voicemail server settings under "Product Specific Configuration Layout" on the TCT configuration page on CUCM?

HTH

Manish

[ulambaday]

Manish. Thanks a lot for your reply.

Yes, we have configured voicemail server settings

Voicemail Username
Voicemail Server
Voicemail Message Store Username
Voicemail Message Store                    10.1.1.10

[Manish Gogna]

Hi,

Did you configure the Voicemail Server field as well?

Manish

[ulambaday]

Yes, I have configured all four fields

[Manish Gogna]

Can you restart the TFTP service and relogin into jabber.

Manish
 

[ulambaday]

Ok. I will try that..

Thanks again