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Jabber for iphone on CUCM 8.6.2

ulambaday
Level 1
Level 1

We have jabber for Iphone configured on CUCM 8.6.2, Everything is working fine except voicemail (CUC 9.1.2)

It shows status " Not signed", but when you try to enter credentials manually, it doesn't allow to enter Voicemail server. It is greyed out.

Searched community and couldn't find much info regarding this issue.

 

Any help is much appreciated.

 

Thanks!


 

6 Replies 6

Manish Gogna
Cisco Employee
Cisco Employee

Hi,

Have you configured Voicemail server settings under "Product Specific Configuration Layout" on the TCT configuration page on CUCM?

HTH

Manish

Manish. Thanks a lot for your reply.

 

Yes, we have configured voicemail server settings

 

 

Hi,

Did you configure the Voicemail Server field as well?

Manish

Yes, I have configured all four fields

Can you restart the TFTP service and relogin into jabber.

Manish
 

Ok. I will try that..

 

Thanks again

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