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bbk
Beginner
Beginner

Jabber for Windows Call history log

Hi. I am using Jabber for windows, integrated to the cucm as a extension number, all is just workink fine but I have a issue in the call logs at the jabber client.

Ex.If I dial +4599999999 or 099999999 then the call log only save the 99999999 number and that means I am not able to dial back to that number by pressing the number in the call history.

Any help regarding the issue is appreciated.

Bjørn

2 REPLIES 2
Muhammad Maqsood Mushtaq
Cisco Employee

Hi Bjørn,

Can you provide a problem report for investigation?

1. Clear all logs under "C:\Users\username\AppData\Local\Cisco\Unified Communications\Jabber\CSF\Logs"

2. Make one call to reproduce problem.

3. Create a problem report (Help -> Report a problem...) and attach it to this thread (or email me directly).

Thanks,

Maqsood

Marco Szablewski
Beginner

Hi Bjørn,

Please look at the following thread:

https://supportforums.cisco.com/thread/2157787

I posted a work around in there.

Regards,

Marco

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