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Jabber for Windows - Does not failover

joshua.gertig
Level 1
Level 1

Hello team. We performed some power maintenance over the weekend and had to shut down our primary CUPS pub for several hours. Failover seemed to work just fine for the CUPC clients, but Jabber clients did not automatically failover. We had to manually change the IP address in Jabber to the subscriber, then we were able to log in with no issues.

Is this normal, should Jabber failover to the sub just like CUPC?

Thanks,

Josh                  

Details:

ALL ON-PREM HA Deployment - Physical Servers

CUPS Version: 8.5.4.10000-16

CUPC Version: 8.5.3.19248-6.2.66

Jabber Version: 9.0.4

also tried
Jabber Version: 9.0.5

3 Replies 3

Steven DiStefano
VIP Alumni
VIP Alumni

I was informed you need JBW 9.1 to support HA.

That explains it, thanks!

Hi,

Jabber for Windows 9.1 Beta is available to download via Early Adopter Program (EAP). To  join our EAP group you should be able to follow the steps outlined in our  Collaboration User Group space. If you do not have access to this space then  please go ahead and sign up via the following link (involved completing 2  surveys – EAP and J4W EAP)

- https://communities.cisco.com/community/technology/collaboration/eap_signup

Thanks,

Maqsood

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