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Jabber guest setup - Audio is fine but No Video

Vinod Kembhavi
Level 1
Level 1

Hi All,

I am deploying jabber Guest setup but facing same problem of No Audio and Video , but I managed to get Audio but still there is no Video on either side. I tried configuring jabber guest setup with both single and dual NIC on expressway E but still not able resolve the issue

Unified Application version details

CUCM - 10.6.

IMP - 10.6

Jabber guest - 10.5.3.115

Jabber client - 10.5

Expressway C and E - X8.5.1

 

Please help me get this solution work.

Thanks,

Vinod

 

 

1 Reply 1

Manish Gogna
Cisco Employee
Cisco Employee

Hi,

DNS requirements are given here

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Guest/10_5/icg/JABC_BK_JA306F08_00_jabber-guest-install-and-configure/JABC_BK_JA306F08_00_jabber-guest-install-and-configure_chapter_010.html#JABC_TK_RFA63B3B_00

 

Exp C&E are required.

 

Ports and protocols info is here

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Guest/10_5/icg/JABC_BK_JA306F08_00_jabber-guest-install-and-configure/JABC_BK_JA306F08_00_jabber-guest-install-and-configure_chapter_010.html#JABC_RF_P51279BF_00

 

Manish

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