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Jabber Login issue over MRA ( UDS Server Not Found)

Sushant Sharma
Level 1
Level 1

Dear All,

we are having issue while login jabber through smartphones ( IOS /Android ) over MRA . CSF is working fine internally as well as externally . Internally cisco jabber is working fine for IOS and Android .

 

Expressway-c we are getting UDS Server failed logs kindly check the attached screenshot .

 

Troubleshooting done :

- Verified all the A and SRV records ( all the records properly resolving from expressway-c )

- Verified login in self care portal for all the cucm Servers

- reconfigured whole MRA setup in expressway-c and e

 

 

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