05-21-2015 04:51 AM - edited 03-17-2019 05:12 PM
hello
i have configured cisco expressway test environment. jabber when present in inside network is working fine (registration, two way voice). i also changed the ip of external dns to inside subnet and change the dns of jabber, it was working as well. but i when i moved jabber client and external server to outside test environment (using one NAT) then jabber is registered but i there is one way voice. i can make call from desktop phone to jabber but cannot make call from jabber to desktop phone. ntp is sync and traversal zone is active. i think that issue is with the nat. see the attached diagram.following is the brief info regarding environment
cucm.test.com: 10.0.30.11
ips.test.com: 10.0.30.12
expc.test.com: 10.0.30.13
internal dns: 10.0.30.10
gateway: 10.0.30.1
expc.test.com: 10.0.10.2 (one LAN, static nat enabled, public ip address of expc mentioned)
public test ip of int: 10.0.100.20
public test ip of expe: 10.0.100.21
public test ip of jabber windows client: 10.0.100.55
public test ip of external dns server: 10.0.100.10
internal dns records:
AAA Records:
cucm.test.com 10.0.30.11
imps.test.com 10.0.30.12
expe.test.com 10.0.10.2
SRV Records:
_cisco-uds._tcp.test.com ----> cucm.test.com
_cuplogin._tcp.test.com ---->imps.test.com
External dns records:
AAA Records:
expe.test.com 10.0.100.21
SRV Records:
_collab-edge._tls.test.com
Configuration on NAT Router:
---------------------------------------
int vlan 10
ip addr 10.0.10.1
ip nat inside
int vlan 30
ip addr 10.0.30.1
ip nat inside
int f0/0
ip addr 10.0.100.20 255.255.255.0
ip nat outside
access-list 10 permit 10.0.30.0 0.0.0.255
access-list 10 pmerit 10.0.10.0 0.0.0.255
ip nat inside source list 10 int f0/0 overload
ip nat inside source static 10.0.10.2 10.0.100.21
i have doubt regarding nat config and expe ip address mentioned in A record of internal DNS (highlighted in Red)
Regards
09-21-2017 06:54 AM
I am having the same issue with a 7821 phone using MRA.
09-24-2017 08:23 AM
What is the deploment method you are using for MRA..Single NIC or dual NIC
If using single NIC on epxressway-e, have you configured NAT reflection? aswell as enable static NAT
If using dual NIC, have you configured static NAT on E?
Have you verifed that all the firewall ports are opened?
09-21-2017 06:35 PM - edited 09-21-2017 06:36 PM
As a starting point the Collab Solution Analyser tools do a good job validating MRA: https://cway.cisco.com/tools/CollaborationSolutionsAnalyzer/
Specifically the CollabEdge Validator.
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