Jabber MRA One way audio

[richb1971]

Hi,

We have CUCM10 running Jabber MRA client 10.5. When an external caller using MRA dials a deskphone we get one one way audio but only if that user has a webcam. Other users are fine. Anyone seen this before?

Normal desk based users (without webcam) are fine ie Jabber MRA to deskphone user with J4W.

Any offers please?

Rich

[oliverpowell]

Hi Rich,

I'm having the same issue with a new rollout.

Calling from deskphone to Jabber iPHone over MRA is fine. But if I initiate the call from iphone there is one way audio.

Any help appreaciated.

Oli

[Dennis Mink]

Can you supply the traces from a call that diasplays this type of behaviour?