jabber option "use my computer for calls" has disappeared

[ilaria.dangelo]

Hi,

I need to switch on the "use my computer for calls" in order to make and receive calls on my computer via Jabber, as I'm working from home via VPN.

The "use my computer for calls" is not anymore where I expected it to be (screenshot attached) and I cannot find it anywhere else in the Jabber settings.

How to enable "use my computer for calls" again?

Screenshot attached.

More details:
I have already configured the "TFTP server" "CTI server" "CCMCIP server" in File: Options: Accounts: Advanced: Advanced phone settings

Thanks,

Ilaria

[Jaime Valencia]

Do you have your CSF device in CUCM?

[ilaria.dangelo]

Hi,

sorry, I don't know what CSF and CUCM are.

Could you please explain how to check that?

Thanks,

Ilaria

[Jaime Valencia]

If you're an end user, you need to reach out to your local IT for assistance with this.