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Beginner

Jabber Unity Integration (LDAP)

Hello,

 

I've got an installation of CUCM 11.5 su4 with Unity Connection and IM&P in the same version. Users are imported from LDAP to CUCM and also from LDAP to CUC directly. LDAP Authentication is activated and working.

 

If I login to Cisco Jabber, I always get the error "Update credentials - Your Voicemail credentials are invalid. Please update your account information to use Voicemail service."

 

If I click 'Update or go to Options - Accounts - Voicemail and enter the LDAP credentials there everything is fine.

 

Is this some normal behavior or should I also get logged in to Voicemail automatically if LDAP authentication for End Users is activated in CUCM and CUC.

 

Thanks!

 

 

 

1 ACCEPTED SOLUTION

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VIP Collaborator

Re: Jabber Unity Integration (LDAP)

In the Service Profile on CUCM, what do you have set for the "Credentials source for voicemail service" in the Voicemail section? In your scenario, I would think that "Unified CM - IM Presence" would be correct.

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2 REPLIES 2
Highlighted
VIP Collaborator

Re: Jabber Unity Integration (LDAP)

In the Service Profile on CUCM, what do you have set for the "Credentials source for voicemail service" in the Voicemail section? In your scenario, I would think that "Unified CM - IM Presence" would be correct.

View solution in original post

Highlighted
Beginner

Re: Jabber Unity Integration (LDAP)

Well thats working :)

I've thought u have to leave it free so the LDAP authentication is working. Just changed it like you said and the behavior is like I expect.

 

Thanks a lot!

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