jabber windows doesn't ring incoming call

[ben Zecharia]

Hello, 

The Jabber connected through ASA (any connect).

When the user in control on his phone everything works ,

but when he switch to CSF mode he can't get incoming calls .Out going works .

This issue occures when  you call the user from pstn and internal phones . 

CUCM version 9.1.2

CAPS version 9.1.1

Any idea? 

[Jayanth Velkuri]

check if you have DND enabled in the Phone page

[ben Zecharia]

It's no enabled 

[Jayanth Velkuri]

collect cucm trace and attach here with the call details

[ben Zecharia]

cisco callmanager trace ? 

[ben Zecharia]

http://www.experts-exchange.com/Networking/Telecommunications/IP_Telephony/VoIP/Q_28174257.html

This is the correct answer! 

[aaron.banks11]

That link is dead :(