Lock Symbol during Chat

[Muhammad Younas]

Hi All,

I installed Cisco Jabber 9.2.1. During chat/IM a lock symbol/icon appears. When i place mouse over it, it shows a message stating "Secured to server". What does it mean?                   

[Jonathan Schulenberg]

It means that there is a TLS session established between the client and the XMPP server. Are you using the on-premise IM&P/CUP server or WebEx Connect?

I have a theory that it won't show the lock with an on-premise server by default since the server uses a self-signed certificate that wouldn't be installed in the trust store of the PC, thus TLS would fail. We use WebEx Connect so I don't have any easy way to test this theory short of building up an entire lab for it.

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[Muhammad Younas]

Hi Jonathan,

We have on premise server. It was'nt there in previous versions of Jabber. Please elaborate what this lock icon means?

Thnx.

[Jonathan Schulenberg]

Ok. So Jabber is setting up the TLS session even though Windows [likely] doesn't trust the certificate. Interesting choice.

Either way it just means that the XMPP connection is encrypted.

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[Erick Bergquist]

That icon is new in 9.2.1. I don't like placement of icon and hope in future versions they move it to top or make it more subtle (next to other icons -(screenshot, etc). The padlock icon placement now stands out like a sore thumb.



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