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No video and audio from the other end

fb_webuser
Level 6
Level 6

Hello to all,

I am using cisco jabber video for telepresence(4.6).

I had problems during my meeting with the other end.

The person on the other end had visual and audio of me, but I didn't see nor hear that person.

Is this maybe the problem with bandwidth, because I'm using 4mbit internet at home, 400+ dl, 400+ upload.

Thank you,

Vladimir

PC info:Win7(64bit), core2duo:1.6, 4GB Ram Graphics:Nvidia Go 7300

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Posted by WebUser Vladimir Josipovic from Cisco Support Community App

1 Reply 1

Dennis Mink
VIP Alumni
VIP Alumni

very likely caused by routing, were you able to ping the other party?




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