One way audio only on external call with cisco jabber

[akramroot]

Hello ,

I need your help .

I have a problem : One way audio only on external call with cisco jabber  , but on internal calls it works fine without problem , i use I headphones on cisco jabber .

How can i solve this issue ? 

Could you help me please. 

• Best regards 

[Roger Kallberg]

Without you sharing any specific information we can not help you. At a minimum you’re going to need to share what type of PSTN connection you have and depending on what type it is the output from specific debugs. Once you share some basic information we can better advise you on what you’d need to share for us to be able to help you.