I would like to use background image only on 88xx phone but don't want on expansion module. Is that possible?
When I connected expansion module, background image came in expansion module as well and image covers all my speed dials and not visible. Any help would be greatly appreciated.
What option you use for background, Common phone profile or list option ?
Irrespective of the method, to show the background image on KEM we need the files on below folder.
Cisco IP Phone 8865 Key Expansion Module with a dual LCD screen—Desktops/320x480x24
Cisco IP Phone 8800 Key Expansion Module with a single LCD screen—Desktops/272x480x24
When searching TFTP folder use below option.
I used Common Phone Profile.
I never uploaded any image on this folder (Desktop/272x480x24) and could not found that folder inside the TFTP. But when I hookup expansion module for 8865, two background image appears in two side of expansion module. I really like to remove this image from expansion module and would like to keep only on phone.
I am out of office, so not possible to test this.
since you opted “enable end user option” on common profile, you should have option to change the KEM image to default background.
Also refer below guide.