Collaboration Applications

Hi,I have downloaded basic chat sdk from here https://developer.cisco.com/docs/jabber-web/#!im-and-presence-how-to-use-jabber-im-core-apis/prerequisites. We have configuring domain, bosh url, username and password as given in docs but when I am tryin...

Jabber VDI shows incorrect time for existing Chat windows after Day Light Saving. However Cisco Deskphone time are correct. Any idea what is the work around solutions.

hi , we have an issue when using webex app in our environment to playback recordings. WE get the following message Cannot play recording  - The recording cannot be played becuase the format is not supported.However if i login to one of our pc's then ...

I have one CUCM Cluster distributed between two datacenter´s . Some Webex App users on LAN are primarily registered to CUCM-SUB1A in DC-A and register to CUCM-SUB1B in DC-B if DC-A Fails .Others Webex App users are registered primary in DC-B in CUCM-...

Hi I was wondering if the Prime Collaboration Assurance is compatible with CUCM 14+? We tried to add our CUCM to PCA but we would always get the same HTTP-error. (see attached Screenshot) Both, the CUCM and PCA, are in the same Subnet, so there is n...

Hello Team, I fond some older topics, that some contact stuff can be made via cli. E.g. deleting all the contacts. Now I hope that there is a solution to export all contacts via CLI (same as I would use the bulk tool -> export) , so that I can import...

Hello All, We do have a Cisco Attendant Console Standard on our Reception. After the user sign out from the Attendant Console and log out from the computer. I tried to login to take a screen shot of the version of the Cisco Attendant console. But whe...

Hi all ,I am trying to use cisco jabber in VDI clients .user can login in cisco jabber but phone service not working .VDI clients are connecting from WAN as the collaboration severs are located in remote site .required ports are opened in firewall .w...

Problem no recording when agent using Jabber VPN Currently I'm facing issue where if CCX agent using VPN connection to office, recording is listed, but audio is silent. After deep troubleshooting by collecting several wiresharks and log, this is our ...

Hello, I have a customer with CUCM and Unity Connection 14.0 which is integrated with Microsoft Active Directory with the UserID mapped to sAMAccountName. The company has been bught by another company and all users are being migrated to the new compa...

has anyone ran into this issue? I had to roll the user back to 12.5.9. I deleted the roaming jabber folder in the app data folder. and tried to reinstall 14.1.3 still no luck. any feedback?

In my company, we have our own police force, and our own police dispatch office.We currently use CER (12.5) for the regular 911 calls.Is it possible to route our local police extension via CER as well? We're looking specifically to get the location d...