Removing Warning message and auto hangup the call from CUC 12.5 server

[WajidPurayil54221]

I setup Maximum Message Length under the user message settings up to 5 seconds, and I disabled greetings from user 'standard' settings under greetings menu. when I tried to dial user number and its passing to voicemail extension and can hear the beep tone only. but after 5 seconds I can hear one warning message to " to send this message press #....." . can we can remove this warning message? and need to hangup the call automatically. kindly suggest some configuration changes from CUC side. 

[Nithin Eluvathingal]

AFAIK, thats the default option which you cannot change. To send the message which you recorded, you can hang up the call. 

[WajidPurayil54221]

Thank you for the reply,

So you are saying there is no auto hang-up option in unity connection after complete the message content length time?

[Nithin Eluvathingal · Accepted solution]

By unchecking the below option, you can remove the extra edit option in the last message. But the message "to send this message press # or hangup  to discard ... " cannot be removed. 

[WajidPurayil54221]

Hi Nithin,

Thanks for the confirmation.

[WajidPurayil54221]

Can we possible to change this message taking option with our own voice recorded or can use any other language?

[WajidPurayil54221]

And one more issue facing like, if the customer voice not detected by system in 3-5 seconds, will message taking option play?

can we extend this time if possible?

[Nithin Eluvathingal]

Its the Maximum message length you set, which cannot be expended by the caller.

[WajidPurayil54221]

As per the current settings, message content length is 30 seconds. if the voice not detected in 3-5 seconds can hear the message taking option due to voice inactivity.

Is there any option to extend this 3-5 seconds to 10 seconds.

and the message taking option greeting can record with our own voice or can be play in any other language?

[Nithin Eluvathingal · Accepted solution]

I couldn't find a option to change that 5 second timer, if no voice detected while recording the greeting.

[WajidPurayil54221]

Yes, I am also not able to find the option.

Thanks for the confirmation.

[Nithin Eluvathingal]

You can have custom rerecorded  greeting(Record a new greeting and select My Personal Recording.

By unchecking the below option it wont Play the "Record Your Message at the Tone" Prompt.

[WajidPurayil54221]

could you advice me where I can search the message taking option greeting in CUC. if we changed our personal greeting also wont help to stop the default message taking option, right?

[WajidPurayil54221]

On the above screenshot I already disabled all greetings, can hear the beep tone while customer connect the voicemail number. 

only need to look for the message taking option greeting (press # to send, press 3 rerecord etc....).

[Jaime Valencia]

If you don't want a user to leave a message you can play a blank greeting and then set the after greeting action to hang up.