09-20-2016 07:15 AM - edited 03-17-2019 06:22 PM
Hello,
I made a reset of Jabber because of a presence issue by not getting synchronized with Outlook.
It didn't work but I lost the chat history. I can see the .html logs in c:\users\%user%\Documents\MyJabberChats\email-of-user\year-month-day\.....html file
But how can I added them again in Jabber Chat Window?
Many thanks for your proposals!
09-20-2016 09:27 AM
I don't think there's any way in which you can do that, the chat history is really a .db file stored in the appdata folder, they're not .html files, those just might be the ones you manually saved (but those are not used by Jabber)
When you do the reset, you remove all of the data that was stored in cache.
10-11-2016 01:10 AM
This even if I used Postgresql Database to store chat history !!!
I am Using Postgresql and its working fine now ( Save Copy from chat to DB )
Question here , there is any available option to can retrieve this chat history to jabber clients after reset ?
BR
10-11-2016 08:52 AM
The chat history you see is stored locally in your machine in a DB, you can only retrieve messages from the external DB for persistent chat rooms.
10-16-2016 12:44 AM
This mean there is no way to make users able to retrieve User History from My Postgresql DB Machine and its function only to store copy from all users chat history , is this right ??
also other question
there is any way for me as admin to can run query to extract any user chat history from Postgresql DB machine to can create .db file like one stored on user PC after resetting Jabber Client to can restore Chat History Manually
10-16-2016 11:07 PM
Correct, the local chat history will not sync from the external DB, and there is no documented procedure for your second question, so the answe is, no.
01-19-2017 07:10 AM
Easy enough...
That's really about it on this one. `\_o_/'
05-23-2017 05:20 AM
Excellent. I was able to restore chat messages up to the point that the .db file was saved. Thanks
11-02-2017 10:25 PM
Really straight solution to fix the issue.
05-28-2020 11:22 PM
When I select "Restore previous versions" ther is no previous version...
Before I reset Jabber I've saved the History folder.
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