CSCvd03382 - Cannot add unity connection to PCP

[Moises Moza]

Hi Team,

I saw that Bug CSCvd03382 is with "Status:Terminated". I performed a new installation of Prime Collaboration Provisioning 12.6 and I got the same problem when try to add Unity Connection 12.5 . I tried to reset OS admin password on Unity but the same.

I saw another post with the same problem:

https://community.cisco.com/t5/unified-communications/unable-to-add-unity-connection-to-prime-collaboration/td-p/3850397

Is there any SLA for a fix?

Regards,

Moises Damasceno Moza

[Mike Brezicky]

If you believe you are hitting a bug, it is best to call TAC. They may have more internal details and can provide quicker assistance.