07-15-2025 06:50 AM
We finally got the chance to upgrade to CUCM 15 last week. The annoying little issue we have now is that the new RTMT opens a command prompt window behind it that shows a bunch of script scrolling by. If we're monitoring multiple clusters that's multiple command prompt windows. Is it just us having this experience? Does anyone have any suggestions about how we can remove the windows other than just minimizing? If we have other work to do that requires a command prompt or a secure shell we have to weed through several windows to get to the one we want. It's not the end of the world, just a pain. I've looked and I don't see any suggestions out there. I also looked to see if there was a setting in the shortcut to run.bat but I couldn't find anything.
Solved! Go to Solution.
07-15-2025 08:17 AM
RTMT for v15 now runs via the CMD window. So there is nothing that you can do about this apart from selecting to start as minimised from the shortcut you create to launch RTMT.
07-15-2025 08:17 AM
RTMT for v15 now runs via the CMD window. So there is nothing that you can do about this apart from selecting to start as minimised from the shortcut you create to launch RTMT.
07-16-2025 05:54 AM
Thanks for the input folks. The minimization of the window doesn't solve the problem of having to wade through a ton of command prompts when it comes time to do something in a terminal window of some sort, but it's a start. And we are trying to stay away from all things in the cloud so the other suggestion, while useful for some, is not for us. But again, thanks.
07-15-2025 05:25 PM
ICYMI there is now a browser version of RTMT aptly named WebRTMT - no Java or command prompt required. It’s deployed via Cloud-Connected UC Operations Dashboard and runs locally on CUCM Tomcat. You don’t even have to jump through Control Hub each time; it’s accessible directly from /webrtmt once running.
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