Salesforce with CUCME Integration

[silvakizir]

Hi.

Has anyone ever done an integration between Salesforce and CUCME.

If yes any information required to achieve the integration would be appreciated.

Thanks.

[PTS]

3rd Party connector for CUCM /UCCX /UCCE /PCCE with CRM ( SFDC / Service Now )

Application exposes web based APIs for integration

PFA a short write-up on the connector