I am new to Spark. I am trying to dive in and be all-in. One thing I am either not finding or not doing correctly is understanding integrations to Webex. I am trying to stream line Pre-sales\Post-Sales processes. From a presales perspective Spark has already reduced meetings for me, specifically scoping and collaboration on solutions.
Transitioning to the Post sales process is where I am moving to next. As our internal processes dictate, internal kick-off meetings take place involving all key internal resources. (Engineers, PMs, Account Execs, etc). Naturally I would like to schedule a meeting with the same people that have been part of the discussion in spark.
Is this possible?
I think I read somewhere that if you have a webex meeting predefined you can pull it into the Spark room but nothing on generating from a spark room. Spark seems like an Instant connect tool. If that's the case, ok or maybe I am missing something in the way I Am using Spark.
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Cisco announced major enhancements today to Webex Contact Center. Learn more about the highlights including
better support for the needs of large contact centers worldwide
improvements in the agent and cust...
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