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Show outlook contact in jabber search - VDI Client

asafgo616
Level 1
Level 1

 Hi,

 

 

I Have CUCM Ver 11 and Jabber client 11.6

 

in the organization we got a Regular Windows Station and VDI station

 

in the regular station - in the jabber I search for contact that I save in the outlook - it's Worked

in VDI station - the jabber didn't found local contact in outlook

 

i saw in "Known Issues, Limitations, and Important Notes":

 

MAPI Server Requests for Local Outlook Contacts

Cisco Jabber for Windows attempts to retrieve local Microsoft Outlook contacts from the Outlook PST file. If Outlook does not cache local contacts in the PST file, Cisco Jabber for Windows sends contact resolution requests to the MAPI server. As a result, the MAPI server can experience an impact to performance. Cisco recommends that you configure Outlook to cache local contacts in the PST file. Otherwise, you must ensure that your MAPI server is capable of managing the requests from Cisco Jabber for Windows.

Link:

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/9_7_6/JABW_BK_CCB80E66_00_cisco-jabber-for-windows-976/JABW_BK_CCB80E66_00_cisco-jabber-for-windows-976_chapter_01.pdf

 

What is the path to the PST file?

 

 

--Update--

The organization work with outlook without any PST/OST file.

what is the path that jabber takes the Personal contact in Outlook?

 

 

Thanks,

Asaf

2 Replies 2

thanks Jonathan,
I'm checked again with the system guys and the outlook Works Online without any PST/OST file.
how the jabber take the Local contact from the Outlook?