Hello, after my customers has changed their email address. Example: From valentino@abc.com to valentino@xyz.com They get this error message after login to webex productivity tools: "Change emails: Failure" Why does it do that ? (User can still use a...
Hello,We recently upgraded our Jabber Client to 12 from 11.7I am no longer able to access Jabber History. The release notes state that chat history has been encrypted in 12. Is there any way to decrypt this data?
Hi All, Just throwing this question out to the community as TAC have been less than helpful in resolving our issue, have a case open for 2 months now with no progress. We have an issue where BFCP presentation does not always work between our Cisc...
Hello Cisco experts, We were wondering, whether there is an option for Jabber to limit which of the cluster members are queried, when Jabber does the user request via UDS REST API. For example, when Jabber does the server request with GET https...
Is there a Jabber SDK that can be used to integrate Salesforce.com app on a mobile device?
Hello,Sorry if the question already posted, but I can't find a real answer on the web, just maybe work using a browser and a JRE in 32bits My problem is I don't have audio in Webex meeting.Error: "The Audio Device is Unaccessible Now"Informations :OS...
Hi, Right now we are still implementing IM&P and Jabber on prem for Windows, where MRA will be extended eventually for mobile device clients. As some users are intentionally not included into LDAP's query hence these handful of accounts will be cre...
Hi Team,Trust you are doing great,We are currently considering to upgrade our conferencing infrastructure, at present we have multiple telepresence endpoints to which call control is provided by CUCM 11.5, bridge resources are provided by a vTPS cont...
Hi AllI have a cms + s4b(lync) setup on the customer internal network. the s4b on pc can receive the content share from cms. But the s4b on iphone can't see the presentation.Did anyone see the same issue before? Does it a limitation?ThanksHenry
Hello Support Community; I thought I would start here with my issue. I'm trying to use Cisco Jabber 11.6 with Palo Alto GlobalProtect SSL VPN client. I get an error "Cannot communicate with the server". When I use the Cisco Jabber with Anyconnect cl...
The new Modern View of WebEx Meeting Enterprise sites looks great and is well organized.One problem, though. Meetings that were scheduled in "Classic View" would generate an email to the organizer (and invitees) that included an .ics attachment. If r...
Dear Colleagues,I have faced with a strange problem during a new videoconference installation. The whole solution has two main components:- UCM/IMP/CMS based infrastructure with jabber clients and conference rooms- 3rd party call control/register s...
We recently upgraded half of our clients to Jabber 12.0 from 11.5.1 as part of a roll out schedule. Since the roll out we have had many reports of user's Jabber status not changing over to "In A Meeting" even though Outlook integration is selected on...
Hi, Is it (or will it be) possible to search Google Contacts in the cloud with a IM and Presence On-Prem solution? I think at the moment Jabber only supports local contact searches for Outlook/Notes and there is no way to enable Jabber to search pri...
Hello we have a customer that want to use J4W in softphone mode only. Doesn't require status updates nor IM as their corporate policy has Lync for IM and Presence. So we have configured jabber as softphone only connected to CUCM servers. do I need a ...
