Smart Licensing Registration Timeout - Unity Connection 12.x

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01-15-2020 11:22 AM
Hello All,
I recently had to change the Smart Licensing account that a newly installed Unity Connection 12.x was registered to. When i tried to unregister I got a timeout so I had to manually remove the instance on the current smart account. Now when I try to register to the new account I get a timeout error. We checked the firewall and it doesnt look like any traffic is coming from unity connection at all. Is something hung up and if so what service can i restart? Thanks
Jason
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01-15-2020 03:57 PM
Hi,
Have you tried restarting "Connection Smart License Manager Server" service or the Unity Connection Server.
Thanks, Vaijanath S.
