Smart Licensing Registration Timeout - Unity Connection 12.x

[steigja]

Hello All,

   I recently had to change the Smart Licensing account that a newly installed Unity Connection 12.x was registered to.  When i tried to unregister I got a timeout so I had to manually remove the instance on the current smart account.  Now when I try to register to the new account I get a timeout error.  We checked the firewall and it doesnt look like any traffic is coming from unity connection at all.  Is something hung up and if so what service can i restart?  Thanks

Jason

[Vaijanath Sonvane]

Hi,

Have you tried restarting "Connection Smart License Manager Server" service or the Unity Connection Server.