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SMTP log in CWMS

arielroza
Level 1
Level 1

Is there a specific log file in Webex Meeting Server that I can look into to troubleshoot the connection and the messages sent to the SMTP server? I downloaded several gigs of log and trace data, but I can´t find any references to SMTP, the mail server address or similar in the contents.

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Accepted Solutions

prinaidu
Cisco Employee
Cisco Employee

Hi  arielroza,

Emails being sent out should be logged in the apache tomcat logs:
In the folder triage/log/ there will 3 apache-tomcat_* directories, with the file apache-tomcat_*_J2EE.log in each.


 

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1 Reply 1

prinaidu
Cisco Employee
Cisco Employee

Hi  arielroza,

Emails being sent out should be logged in the apache tomcat logs:
In the folder triage/log/ there will 3 apache-tomcat_* directories, with the file apache-tomcat_*_J2EE.log in each.