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I was renewing the certificates for a CMS 2.5.2 three-server cluster, and I cannot get rid of one annoying error message.In only one of the nodes, the admin web page shows the error: “XMPP connection: failed to connect to <self ip> due to TCP Failure...
I have an issue when trying to pickup a call from within a call pickup group, when the phone pickup up the call is connected via Jabber Mobile on the cellular network, through Expressway to the cluster.The toast of the incoming call is shown on the J...
Where can I find information about the Phone Wipe feature, specially which phones are supported? I cannot find any official notes. I have already searched through Release Notes, Features Guides and Bulk Administratin guides, but got nothing. Thanks e...
Is there a specific log file in Webex Meeting Server that I can look into to troubleshoot the connection and the messages sent to the SMTP server? I downloaded several gigs of log and trace data, but I can´t find any references to SMTP, the mail serv...
I have a preexisting installation CUCM 10.5.2 that I am troubleshooting.
Jabber for Windows clients ask for Webex credentials for login, although the jabber-config.xml file exists and is configured to exclude Webex services.
I have checked every pos...
Hi, Nithin, The SRV records shoudn´t be a problem. The XMPP service is not in use by any client. I get the error on the Status -> General admin page. The error happens in only one server, not all of them, and its a TCP error, not a DNS one.
@Mike_Brezicky, I have a customer with the same case as Scenario 1, with a Webex subscriptions where all users are from @company1.com and wants to add a few from @company2.com without claiming the domain (they do not own it).When they try to add an a...
In RTMT, if you open the Syslog of the subscriber you must have a Device Unregistered event for each of the affected phones. In that event there is a Reason field, with a number that tells you why that particular phone unregistered. Lookup the Syste...
For everyone posting on this. ¿What´s your Jabber version? I have found this bug reported on Jabber instead of CUCM, that triggers something like this. https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvo33578
