07-19-2023 02:25 PM
Has anyone implemented Unity Connection to send SMS notification when email is received? Is it possible to send API call to Twillio to message user via SMS that they have a voicemail? Or can it be done right from the Unity Connection notification itself? I do see under notification in unity that there is an option to input a mobile number but I don't think it actually sends an SMS does it? Any input will be very much appreciated, thanks.
07-19-2023 04:48 PM
CUC supports Short Message Peer-To-Peer (SMPP) protocol for sending SMS notifications. The question is whether Twilio supports SMPP.
07-19-2023 09:46 PM
Please do not create duplicate posts. https://community.cisco.com/t5/collaboration-applications/unity-connection-and-twillio-integration-for-sms-notification/m-p/4886138
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