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Video calls to Spark cloud registered codecs

tsavvidis
Level 1
Level 1

Greetings,

I have recently registered my SX20 codecs to the Cisco Spark Cloud. Placing video calls within the spark cloud app to other works great. My question is how can someone outside of the spark cloud place a video call to any of my video codecs registered to Spark Cloud.

Example: How can SX20 standalone codec call my meeting room from the public internet??

I use the alias generated by the initial registration but it doesn't work (example@domain.room.ciscospark.com

Any help is appreciated.

Theo

1 Reply 1

skilambi
VIP Alumni
VIP Alumni

How is the standalone sx20 registered? You say standalone so can it resolve that spark URI? If you can't then you can't expect it to call. Something needs to resolve the domain. Room.ciscospark.com<http://Room.ciscospark.com>.

If it can then the endpoint can be called. For example that standalone sx can use h323 and have a gatekeeper to resolve the URI or a SIP proxy to do the same

Thanks

Srini