Webex desktop notifications not working

[rofalcon]

Hi there, Webex is working great on my mobile (notifications are coming through), however on desktop/deskpro I am not seeing the "new message count" that I always had, so I'm missing multiple messages because I don't know they're there. I've checked settings and don't see where or how this suddenly stopped working. Help!!

[Jonathan Schulenberg]

The Desk Pro does not support Webex messages, so I’m assuming that is a typo. Noticing that you are a Cisco employee and the internal default/standard laptop is an Apple MacBook, you may want to check the macOS notification settings for the Webex app. It’s also possible that this is a bug in an internal early release build that was pushed to you; it may be prudent to follow your internal support process to report the issue.