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Workflow not working cisco finesse

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Level 1
Level 1

Hello community , 

i have a workflow on cisco finesse administration but the browser not open a new tab 

System version: 12.5.1.11001-348 (SU1-ES03)

 

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this is a conditions ... 

 

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3 Replies 3

so add a specific condition,
and see what's happens ?..

(Rate by "Helpful" or "Accept") (محمدرضا هادی_ایران) (Email: morez.hadi@gmail.com)

Hi !

The problem was resolved all agents were configured at the cisco finesse administration level under team default i did a reset to cisco finesse tomcat 

that's great .. well done ^-^

(Rate by "Helpful" or "Accept") (محمدرضا هادی_ایران) (Email: morez.hadi@gmail.com)