This document was generated from CDN thread
Created by: Shafiq Jamal on 29-08-2013 11:50:46 PM
I need to write a CUCM(9.1.1)'s JTAPI application which has to monitor call events for all the end-points( Cisco End points as well as 3rd party SIP clients) to know if its on a call or idle. But CUCM's JTAPI doesnt allow access to 3rd party SIP clients as per the documentation.
Is there any other way or a workaround, so that using JTAPI, I can monitor all the end-points connected to CUCM including 3rd party SIP clients. If CTI ports doesnt allow control over 3rd party SIP clients, what else interface is available with CUCM to capture the events of all the devices in the CUCM.
Subject: RE: JTAPI monitoring of all end points including 3rd party SIP clients
Replied by: Umesh Chaurasia on 30-08-2013 01:00:22 AM
Hi Jamal,You can monitor Cisco Endpoints using Cisco JTAPI but not the 3rd party SIP devices registered with CUCM. Regards, Umesh