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12.6 Finesse failing in DR mode

balitewiczp
Level 2
Level 2

Hello.  we have 4k Rogger deployment, UCCE 12.6, with Finesse being on ES03.  We are using SSO globally, with Cisco IdS and our IdP is Ping Federate.  We periodically do Disaster Recovery tests where Side A is completely isolated from Side B.   This is done from a network break,  nothing is done to the applications prior to the network break.

 

When this occurs, CUIC works fine, but Finesse does not.  Both IdS servers are listed as endpoints in the IdP Assertion Consumer Service URL.   Finesse is still informing the IdP to send authenticated user to the IdS on Side A, which is down, and the user login fails.

I understand there are keepalives between IdS and Finesse, but is it possible there is an issue within these keepalives?

 

Additionally, if we cannot get this resolved, we may be forced to front end the finesse app with an F5 for redundancy.  Do you know if this is a supported deployment?

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