ACD stats on 79xx phone display queue'd calls in minutes?

[jake-savage]

I have the ACD stats working for a customer but they're wondering if they can get the queue'd calls to show up in minutes rather than seconds. I have no idea how to do this and figured I would post here to see if anyone had a solution.

[vmoopeung]

This can be done with any ACD script .

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_programming_reference_guide_chapter09186a00800f06f4.html