AD Requirement for UCCE 10.5

[ajey_shetty]

Hello,

I have always seen UCCE having a separate AD setup. Can we use existing corporate AD for UCCE 10.5 or the later version?

-Ajey

[Ramamoorthy Shanmugam · Accepted solution]

Hi,

Installing Unified ICM in the corporate domain is now a supported environment from 10.x and above versions.

and The Domain Admin is a member of the Config, and Setup in the Cisco Root OU.

Refer the below guide for more information about OU, Facility and Instance.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_10_0_1/Installation/Guide/UCCE_BK_SE65C903_00_staging-guide/UCCE_BK_SE65C903_00_staging-guide_chapter_011.pdf

Ram.S