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destiny6366
Beginner

Adding a counter to script for IPCC

                   Hello, hoping someone has an idea how to help me get results I need.  I have a script that transfer out to another company doing afterhours.  However, I need to pull a report that tells me how many calls goes there.  I was wondering how can I accomplish that.  I was thinking some kind of counter before the transfer.  I can't pull a queue report because it not hitting a queue. Attached is a copy where I need the a

Any help would be greatly appreciated.  Thanks

3 REPLIES 3
Tanner Ezell
Enthusiast

For a simple solution, you can either use a database or simply read from a

file on the document repository, increment the counter, and write it back.

Tanner Ezell www.ctilogic.com

Do you documentation to help me?  Thanks for answering

Simplest thing would be to use CCDR varaibales and then pull canned following report:

Detailed Call by Call CCDR Report

Similar threads:

https://supportforums.cisco.com/message/1033369#1033369

https://supportforums.cisco.com/message/3051693#3051693

Chris

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