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Adding new teams in a queue using api in webex contact center

rmanakadav
Level 1
Level 1

Hi All ,

Need a help regarding one of the request in webex cc 

for a particular call flow with queue Q1 including teams T1,T2,T3 .business need to add team T4 to queue Q1 only during weekends (saturday,sunday) and remove for weekdays . Can this be achieved through API in webex contact venter .

Currently i have configured a new queue Q2 with T1,T2,T3,T4 and included in flow after business hour check  .Just to confirm if this logic can be achieved through api .

please let me know 

 

thanks,

Rohith

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