Hi Team , Do we have any report/can make a custom report to show the call details  for the calls successfully passed an option in one menu node for a particular  flow . for example if a caller calls one number 90xxxxxx and call hits one flow ,Plays w...

Hi Team, we are having issue where some agents are facing RONA issue immediately after the call received or after making an outbound call .the disconnection time is in 1 second only .have verified the extension agent using and is same as configured i...

Hi All, checking if there is a way to achieve below scenario from webex control hub 1. Agent call customer  number with a prefix eg: 8764<customer number> 2. call will route to a specific destination while dialling above format 3. before routing need...