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Administration problems CCX Enhanced 5.0

jmecklenburg
Level 2
Level 2

Hi Netpro

I have a cluster to Unified CCX Enhanced 5.0(1), but when i try to configure application, upload a script or create a folder the application this message is showed:

Create a folder

Error while handling the input request.

com.cisco.app.ApplicationException: can not acquire ClusterMutex

com.cisco.config.ConfigException: Store config record - error: config request timed out

Create a Application.

Error while handling the input request.

com.cisco.app.ApplicationException: can not acquire ClusterMutex

com.cisco.config.ConfigException: Create config record - error: config request timed out

Any idea?

Regards.

fixie rider
4 Replies 4

jmecklenburg
Level 2
Level 2

Any idea?

:(

fixie rider

Just experienced the same problem on a Premium v. 5.0.2:

"can not acquire ClusterMutex; nested exception is: com.cisco.config.ConfigException: Get config record - error: config request timed out "

Any explanations?

Known error?

Thanks

johnny

Hi,

Got the same issue on UCCX 7.0, any feedback on your issue?

Thank you.

Yorick

frzhang
Cisco Employee
Cisco Employee

Locks in CET most likely. Open a TAC case.