12-02-2011 10:11 PM - edited 03-14-2019 08:59 AM
Hi all,
We are facing one big problem,we are using uccx 8.0.2 problem is some times all agents desktop are automatically terminating that calls also disconnecting after 3-5 min it will come normally,another problem is uccx engine servce restarting automatically ,we are using HA model Please give me the solution
Thanks Regards
12-07-2011 01:59 PM
HI,
What is the exat full version of uccx you have?
Have you installed the latest COP file posted in CCO.
regards,
Trad
12-09-2011 11:31 PM
Hi
Exact System version: 8.0.2.11004-12 yes i upgraded su3
Regards
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