I am running into problems running these 2 reports. All the other reports I have tried work correctly, but no matter how I try these reports (agent, team, skill, or nothing selected) it comes back with the error "Report execution failed. Retry running the report and if the condition persists, contact the administrator". The one time I have found I do not get this message is if I select an agent that hasn't been logged in during the time frame so there wouldn't be anything to return. In that case it says it was successful, but of course is still blank since there isn't anything to report. I've tried it as the super admin account and the same thing happens so I know it isn't permissions related. Does anyone have any idea why these 2 reports refuse to run for me? Thanks.
