Alert for UCCX Engine

[leenapillai]

Is there a way to configure an alert to monitor when Secondary becomes Master and Primary becomes slave in UCCX or the UCCX engine status in RTMT

[Tharindu Perera]

I have the same concern. UCCX engine is one of the main services in the CCX server and its handy when we know this service trigger to Secondary. We had a few incidents before and many customers are requesting an alert to trigger then this happens.