12-21-2011 11:41 PM - edited 03-14-2019 09:05 AM
Hi Experts...
I have integrated my AQM with cucm (alreday checked and implemented as per compatibility matrix).
I have done the initial config and workflow etc as per the available guide
But the issue is that when i record call from supervisor desktop the same is not getting saved(recording) to teh QM server which has all the services installed in a standalone server .
I have gone through loggs and found the entioned error and i guess because of this reason the same is not getting uploaded .
" ERROR QMUC2002 Java exception(Proxy Connection failed.)."
Need your support in finding the cause of this issue.
Regards
RC
02-22-2012 01:09 AM
Hi i wanted to ask you if you have found the solution to this problem as i am facing it with one of my installation.
I will be waiting your reply.
Thank you & Best Regards,
02-22-2012 01:24 AM
Hi
I would first check basic things like name resolution; ensure that your servers are all resolvable via DNS.
Failing that post up your log files for analysis
Aaron
02-22-2012 01:37 AM
Hi,
QMUC2002:
Text:Java exception (%s).
Type:Error
Add’l Info:
Action:Check system resource availability (CPU and memory).
Please refer the below link,
Thanks,
Anand
02-22-2012 04:11 AM
Hi Guys,
the problem was from the SQL version, when i installed standard edition everything worked correctly.
Thank you all for your prompt reply.
Regards,
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